The Revel Digital Player software can be installed on ViewSonic hardware through a process known as sideloading. Follow the steps below to learn how.

This guide applies to ViewSonic machines running Android. If you have a Windows based player, Revel software can be found on the Microsoft Store.

The Revel Player software APK file is available here:
https://reveldigital-player-android-apk.s3.amazonaws.com/revelplayer-viewsonic-release.apk

Download and copy the file to a USB drive, and insert it into one of the available USB ports on your ViewSonic device. Alternatively, you can use the built-in browser on your ViewSonic machine to download the file directly to the device.

If your device comes equipped with a touchscreen, most menu navigation can be accomplished via touch input. However, it can be helpful to connect a USB Mouse & Keyboard to assist with navigating the menu system. Some models require you to access admin mode to complete the configuration. If a remote control came with your device, you may need it if this step is required.

Some devices may present you with the Android UI at startup, allowing you to get started on your configuration immediately. On other devices, the Android UI is hidden by default, which can be accessed by pressing a specific code sequence on the remote.

Remote Control Receiver Range

The IR remote requires a direct line of sight in order to reliably send commands. Due to your hardware installation and orientation, you may need to experiment with the remote angle for best performance. Keep in mind that the optimal remote location may be off to the side instead of directly in front of the screen.

ViewSonic manual documented remote specs: The working range of the remote control is shown here. It has an effective range of 6 meters, 30° degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver.

If the remote is confirmed to be in range and the signal is unobstructed, and the unit is still not responding to remote control commands ViewSonic has provide additional remote control troubleshooting steps on their support page for your reference.

Embedded Android OS input

Navigate to the Android UI by first pressing the MENU button (outlined in red), followed by 1 9 9 8 on the keypad.

If this is successful, the android UI should be displayed on screen as pictured here:

Navigate to the Revel APK, located on the connected USB drive using the File Explorer App under Apps. Note that some USB ports on ViewSonic hardware lack data pins and are power only. If the USB drive isn't listed, try moving the USB to another port. The browser app can also be used at this time to download the Revel APK.

After navigating to the APK file, click it to start the installation process and follow the on screen instructions.

Enable Unknown Sources

For security purposes, installing apps this way will be flagged by the system as an attempt to install an app from an unknown source. The system will often times prompt you to navigate directly to the required system setting to enable 'Unknown Sources' - Allow installation of apps from unknown sources. Depending on your model and firmware the path to the setting may vary.

Settings > Security > Unknown sources

System > Security > Unknown source security > Allow installation of apps from unknown sources

If installation is successful, launch the app, and you should be presented with a registration key. You can follow our device setup guide to complete the rest of your configuration.

Custom App Configuration

For reliable performance, ViewSonic provides a series of settings that when configured properly help ensure that the app automatically launches after restarting your device. Specifics of the setup may vary by models but generally consist of the same few core concepts. ViewSonic provides two support articles on their support page detailing the specifics on older and newer models. Below we'll list the two main steps needed to get this working. The first being setting Revel Player as the custom app, and secondly assigning the 'Custom App' option as the the boot up source.

Navigate to Settings > Device > Signage Display