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24 Nov, 2016 08:36 AM
We have an image hosted on sharepoint online which we have shared using the guest link below :-
I've tried opening a new template, placing a web page on it and posted custom HTML that points to this image :-
<IMG SRC="https://companieshouse.sharepoint.com/sites/rd/_layouts/15/guestaccess.aspx?guestaccesstoken=iPrDAp92QHJE4oinyjGWcLDRHrIuMgx8LCidT%2btjFKQ%3d&docid=0e9bc85d7cf7d4672b8a024ee77375c10&rev=1" ALT="CHInteract" WIDTH=1280 HEIGHT=720>
This works fine in preview on the template editor, but when I publish it to our android players it shows a broken image link and a blank page. How can I get this working ?
on 24 Nov, 2016 02:43 PM
Why not upload the image into your reveldigital media folder rather than trying to load an image from a third location each time it is displayed on your screen?
on 24 Nov, 2016 02:49 PM
We would like the image to be hosted on our sharepoint server, so that it can be automatically updated.
[image002.jpg@01D1529F]Andy Hill MBCS | End-User Device Development Manager
Companies House | Crown Way, Maindy, Cardiff CF14 3UZ
x:2931 | p:02920 380931 | m:07590 465296 | Skype : sip:[email blocked]
on 30 Nov, 2016 02:58 PM
Anybody have a solution for this problem ?
on 30 Nov, 2016 11:33 PM
I've added a few more tags to the HTML which may help. We will
test this tomorrow on an in-house device.
on 01 Dec, 2016 10:23 PM
Looks like the URL for the image is doing some redirects which
the native Android web browser does not like. You can workaround
this by enabling the Crosswalk browser on your player. Do this
on 05 Dec, 2016 02:50 PM
That worked great thanks ! One more query, is it possible to get the players to automatically refresh their content ? Ie: without sending a device refresh command from the console ?
on 05 Dec, 2016 03:00 PM
They will check for an update every 30 minutes on their own, so
nothing you need to do unless you want an immediate update.
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